- High Levels of Service and Maintenance
- Ensure Your Network Runs Smoothly
- Keep Data Transfer Rapid
- We Can Inspect Hardware and Software
- Increase System Reliability and Product Life
- Improve Network Connectivity and Security
High-Quality Maintenance for Your WiFi Network
Your wireless network is to your home or workplace what your central nervous system is to your body – without it, you aren’t going anywhere. Therefore, it naturally stands to reason that you need to keep that wireless network in tip-top condition.
If any part of the network – from its hardware to its cables – becomes faulty, the entire network could come tumbling down like a house of cards. However, our technicians can act proactively to make sure any gremlins in the system are weeded out as soon as possible.
With our comprehensive support service, you can ensure that, if your Wi-Fi network does go down, the incident can be a mere bump in the road rather than a car crash. That applies whether you are streaming, working or, indeed, doing anything else online-dependent.
I've used the team at WiFi Heros several times now and each time they have delivered an excellent service. I initially required wifi to extend to a
Wifiheros were very responsive, efficiently reviewed the property and suggested an installation plan to significantly improve coverage throughout the house. The work was scheduled quickly and
We had several rooms where are broadband signal disappeared. I found WiFi Heros and they were like magic. Firstly they explained the problem, then gave me
How Our WiFi Service Works
Specify Your Wi-Fi Needs
There’s no one-size-fits-all Wi-Fi solution, but we can closely heed your needs to make sure we provide a wireless solution that meets them.
Book Your Network Report
We will provide you with a written report detailing any problems we have found when inspecting your Wi-Fi system – and what we can do about those issues.
We Will Fix Your Wi-Fi
The most suitable remedy could be anything from a simple repair or upgrade to a complete installation – but, whatever it is, we will undertake it on your approval.
What Our Customers Say About Us
Wifi Heros Is Rated
5/5 on Trustpilot
Steven from WiFi Heros fitted a new wired access point in my house to improve the WiFi connectivity. The service was excellent. He was friendly, professional,
We've historically had poor WiFi connectivity in our house with a number of mesh systems which we've tried over the years. WiFi Heroes installed a number
Really happy with the service, from making an enquiry to having the work undertaken and completed was under a week. Clear on the pricing and ensured
Wifi heros provided a good service from start to finish. The installation engineer Stephen was very helpful in setting up my garden office system giving me
I was extremely pleased with the very professional and efficient service by Matt.
Good response time, I just wanted the problem solved. I had used EERO for my outhouse but was only getting 30/40 MB, Guys installed Wifi Access
Very professional service from first enquiry with Samuel, assessment and solutions by Barry, and installation by Matt. If you need your Wi-Fi problems sorted, use Wi-Fi
I had various issues with my Wifi. I was charged over £200 for them coming to visit and then they didn't address my main concerns. Then
Sorted things very quickly!
Very professional, high quality work, kept us in the loop as it progressed. Internet works great. We're very happy.
Wifiheros were quick to respond and Matt did a brilliant job sorting out wifi to our outhouse.
Really happy with our new wifi network and the installing engineers were good dudes. Everything very neat and tidy. Not cheap but you get what you
David von Dadelszen
Steven from WiFi Heros got our WiFi troubles solved efficiently and effectively. He knew his stuff, took the time to help me understand it too, and
Ash from WiFi Heros was bang on time for the installation; super freindly; offered lots of installation options for the asthetics around the property; and completed
Mark Gatty Saunt
Great experience from some serious Wi-Fi professionals. I needed the Wi-Fi connecting to our garden cabin, Matt was very knowledgeable, and the job was done in
Really pleased with the installation from Wi-Fi hero’s. Matt was very knowledgeable and professional and left everything in good order and the Wi-Fi now works perfectly.
Great job connecting Wi-Fi to my garden room by installing an access point.
Great work ethics, Jermaine was courteous, neat and worked fast to have everything setup!
Great professional workmanship to install network cabling in a tricky spot. Much appreciated
Mr Danie Van Der Spuy
Fantastic experience with Matt at Wi-fi heros. Excellent communication and workmanship. Very happy with the results.
Would happily recommend.
Excellent service. Wifi in garden now working perfectly. Thanks so much.
A Variety of Wi-Fi Network Support Services
Whatever help you need with preserving your Wi-Fi network’s reliability and functionality, we can provide that help. We can solve technical issues, replace defective or outdated hardware, undertake site visits and provide help desk support – all of which can help extend your network’s product life.
We will assign you a dedicated account manager, a single point of contact who can make sure any issues that arise with your wireless network are swiftly resolved. We will also keep a back-end system log of any problematic incidents for which you have requested assistance.
We offer a range of flexible support packages from which you can choose, allowing you to account for your current needs but also those that could lie ahead. This can be particularly useful for businesses seeking to leave room free for potential demand increases and planned expansion.
Our WiFi Partners
Our partnerships with these big-name companies in the WiFi space help to ensure our installers, repairers and engineers can source what your WiFi network needs as and when it needs it.
WiFi Network Maintenance FAQ's
What do you want to know? What you seek might already appear in this list of frequently asked questions and our replies to them.
In what parts of the UK can you maintain Wi-Fi networks?
Essentially, all parts of the South East Of England! Our website’s About page states this unequivocally – but, just to state it again in a clear-cut way, yes, we can look after Wi-Fi networks anywhere nationwide.
Do you just serve businesses, or do you cater for households as well?
We serve both the commercial and domestic markets – meaning that it doesn’t matter whether you use your wireless network for work or play, we still have you covered.
Is network maintenance the same as network management?
Not quite, though we can provide maintenance as just one aspect of our network management services, which also include designing, planning and installing wireless networks.
How does your dedicated service desk record requests for support?
It does this using a multi-tiered ticketing system where each support request is allocated to the most relevant in-house resources, allowing the query to be solved as soon as possible.
How can I tell when a Wi-Fi network is beyond repair?
Simple – we will tell you. That’s when you could task one of our Wi-Fi consultants with determining exactly what Wi-Fi solution you should choose as a replacement for your existing one.
What if you tell me the network is working but I’m still not getting connectivity?
In that case, the problem could be with the device you are using to connect online, not the network – especially if you find that other devices can use this network.
What should I do if my device connects to the network but I still have no internet?
This would be a sign that your internet connection – rather than the network that uses it – is most likely the culprit, so you should contact your ISP (Internet Service Provider).
Can I use Direct Debit to pay for your network maintenance services?
Yes, as we know that this option affords our customers easier payment terms. Just contact us to learn how you can set up Direct Debit payments with us.