- High Levels of Service and Maintenance
- Ensure Your Network Runs Smoothly
- Keep Data Transfer Rapid
- We Can Inspect Hardware and Software
- Increase System Reliability and Product Life
- Improve Network Connectivity and Security
High-Quality Maintenance for Your WiFi Network
Your wireless network is to your home or workplace what your central nervous system is to your body – without it, you aren’t going anywhere. Therefore, it naturally stands to reason that you need to keep that wireless network in tip-top condition.
If any part of the network – from its hardware to its cables – becomes faulty, the entire network could come tumbling down like a house of cards. However, our technicians can act proactively to make sure any gremlins in the system are weeded out as soon as possible.
With our comprehensive support service, you can ensure that, if your Wi-Fi network does go down, the incident can be a mere bump in the road rather than a car crash. That applies whether you are streaming, working or, indeed, doing anything else online-dependent.
WiFi heroes is a impeccable company. They arranged a visit to survey the job and their project manager was friendly and gave me a sufficient amount
I called Wi-Fi Heros to help solve issues I have in my home office. They are a great company to communicate with and identified my issues
I had little or no WiFi available in my home upstairs. I had tried countless boosters to no avail. Then I got the internet booster from
Aftercare has been superb, friendly team that’s always has happy to help, have recommended them to friends who also agree that wifi hero’s really are hero’s!
How Our WiFi Service Works
Specify Your Wi-Fi Needs
There’s no one-size-fits-all Wi-Fi solution, but we can closely heed your needs to make sure we provide a wireless solution that meets them.
Book Your Network Report
We will provide you with a written report detailing any problems we have found when inspecting your Wi-Fi system – and what we can do about those issues.
We Will Fix Your Wi-Fi
The most suitable remedy could be anything from a simple repair or upgrade to a complete installation – but, whatever it is, we will undertake it on your approval.
What Our Customers Say About Us
Wifi Heros Is Rated
5/5 on Trustpilot
Fantastic service, would highly recommend. Matt came to fit the very small node in the gym which is in a building 30m from the main house.
Called up wifiheros to get some professional help with my awful wifi! I had been liasing with gentleman named samuel and pointed me in the right
Very kind, polite operative. Very efficient and knowledgeable. Got everything sorted quickly and without fuss
Exceptional service from start to finish. Everyone I spoke to was extremely polite and knowledgeable. Everything happened on time and efficiently. Barry provided a clear proposal
Great experience using wifi heros! I have a smart charger for my car which was getting poor wifi signal due to it being far away, wifi
Steve visited today to install my internet, wifi connection/disks, Steve made sure that the wifi connection was working on all cylinders off my property. Steve went
Matt was so helpful, friendly and did a brilliant job! Many thanks.
Matt visited today to upgrade an ailing system specified by Barry in a previous visit - very quick and efficient and explained everything he had done
Reliable company, Samuel is always quick to respond if I need any help!
Amazing service. Stephen is outstanding. Wonderful. Thank you so much
Matt had a high level of knowledge and professionalism. He not only fixed my issues, but went the extra mile, testing thoroughly and helping test other
Fitting out a new home
O'Neil and his team were absolutely brilliant. Courteous, tidy, efficient and did a wonderful job leaving no mess and excellent wi-fi. Totally recommend WiFi Heroes and
Have had wifi heroes now for almost a year, just had a power outage and it had a knock on effect to the network. The WiFi
Excellent service and created wonderful Wi-Fi coverage around the house. Matt the fitter was tidy, thoughtful and extremely efficient.
Matt arrived on time after sending text stating his eta. He consulted with me on the simplest way to provide the best solution. Matt installed two
Outstanding service! Quick and efficient and reliable. Simply the best in the industry. Powerful and reliable WiFi. Knowledgeable, friendly and top notch service. Our Heros!
Great installation service from Matt. Quick, clean, courteous, and happy to explain everything to me as he went along.
Fast, reliable and professional service! They know what they do.
Matt did a great job. Established any faults and my outdoor office has wireless. Perfect. Worth every penny to take the stress out if Wifi and
Steven visited our house on 11th August to install an outside WiFi point for our Ring camera system. He was an absolute pleasure to deal with
A Variety of Wi-Fi Network Support Services
Whatever help you need with preserving your Wi-Fi network’s reliability and functionality, we can provide that help. We can solve technical issues, replace defective or outdated hardware, undertake site visits and provide help desk support – all of which can help extend your network’s product life.
We will assign you a dedicated account manager, a single point of contact who can make sure any issues that arise with your wireless network are swiftly resolved. We will also keep a back-end system log of any problematic incidents for which you have requested assistance.
We offer a range of flexible support packages from which you can choose, allowing you to account for your current needs but also those that could lie ahead. This can be particularly useful for businesses seeking to leave room free for potential demand increases and planned expansion.
Our WiFi Partners
Our partnerships with these big-name companies in the WiFi space help to ensure our installers, repairers and engineers can source what your WiFi network needs as and when it needs it.
WiFi Network Maintenance FAQ's
What do you want to know? What you seek might already appear in this list of frequently asked questions and our replies to them.
In what parts of the UK can you maintain Wi-Fi networks?
Essentially, all parts of the South East Of England! Our website’s About page states this unequivocally – but, just to state it again in a clear-cut way, yes, we can look after Wi-Fi networks anywhere nationwide.
Do you just serve businesses, or do you cater for households as well?
We serve both the commercial and domestic markets – meaning that it doesn’t matter whether you use your wireless network for work or play, we still have you covered.
Is network maintenance the same as network management?
Not quite, though we can provide maintenance as just one aspect of our network management services, which also include designing, planning and installing wireless networks.
How does your dedicated service desk record requests for support?
It does this using a multi-tiered ticketing system where each support request is allocated to the most relevant in-house resources, allowing the query to be solved as soon as possible.
How can I tell when a Wi-Fi network is beyond repair?
Simple – we will tell you. That’s when you could task one of our Wi-Fi consultants with determining exactly what Wi-Fi solution you should choose as a replacement for your existing one.
What if you tell me the network is working but I’m still not getting connectivity?
In that case, the problem could be with the device you are using to connect online, not the network – especially if you find that other devices can use this network.
What should I do if my device connects to the network but I still have no internet?
This would be a sign that your internet connection – rather than the network that uses it – is most likely the culprit, so you should contact your ISP (Internet Service Provider).
Can I use Direct Debit to pay for your network maintenance services?
Yes, as we know that this option affords our customers easier payment terms. Just contact us to learn how you can set up Direct Debit payments with us.